Terms of Service
The Once Upon a Blanket Guarantee
If you are not completely satisfied with your purchase please email us or call us toll free at 866-579-OUAB.
Returns and Exchanges
Once Upon a Blanket is happy to accommodate returns and exchanges for up to 30 days from the date of receipt, provided that the item is unused and in its original packaging. The product to be returned must be accompanied by the original receipt.
Please contact us, toll free at 866-579-OUAB or email us at info@onceuponablanket.com to inform us of your return or exchange.
Please ship the product back to us. Once we receive your package, your return will be credited, less shipping costs, in the manner in which it was purchased.
If you are making an exchange we will notify you when we have received the original item and receipt, and let you know when we will ship your exchange. If your exchange is for an item of greater value, we will need to have credit card information at that time to charge you the difference. If your exchange is for an item of lesser value, we will issue you a credit in the amount of the difference.
When returning items without an original receipt (gifts or lost receipts), you should contact us at 866-579-OUAB or and provide the following information: Your name, address, phone number, and the date of purchase/ receipt. We will check our purchase log and contact you with verification of the purchase and purchase date. Once we have verified the purchase, please ship the product back to us. Upon receipt of your package, your return will be credited, excluding any shipping costs.
Shipping
Your order will be shipped via UPS ground or the United States Postal Service. All international orders will be shipped via the US Postal Service and subject to additional shipping charges. If you need to arrange for faster delivery for your order, please call our office at 866-579-OUAB. Shipping charges within the continental U.S. are as follows:
| Product Cost | Shipping Charge |
| $0 - $60.00 | $6.00 |
| $60.01 - $90.00 | $7.00 |
| $90.01 - $120.00 | $8.00 |
| $120.01 - $150.00 | $9.00 |
| $150.01 - $180.00 | $10.00 |
| $180.01 - $210.00 | $11.00 |
| $210.01 - $230.00 | $12.00 |
| $230.01 - $260.00 | $13.00 |
| $260.01 + | $15.00 |
Ordering
You may order Once Upon a Blanket products via our web site.
If you are unable to order via the website please call our office with your order at 866-579-OUAB, Monday through Friday 9:30 am to 5:30 pm EST. If we are unable to take your call personally, please leave a message on our voicemail and we will return your call as soon as possible.
Payment Options
We accept Visa, Master Card and American Express. Sorry we do not accept money orders or personal checks.
Sales Tax
There is no sales tax on our products.
Gift Wrapping
All of our products come packaged in a tulle gift bag and packed in tissue paper. Complimentary gift cards are available at checkout.
Disclaimer
Once Upon a Blankets are not intended for crib use.
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(C) 2003 Once Upon a Blanket Inc., All Rights Reserved
Terms of Service
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